The exciting and innovative Insurance Boutique mobile app will enhance members’ experience with Insurance Boutique. There are several exciting functions, packaged into a very smart future proof app to ensure client service excellence!
1. Seamless access to all value-added services including detailed information of the product cover.
2. Additional cover can be requested via the app or a request can be lodged to remove risk items.
3. A built-in panic button to push in case of an emergency. The panic button will send an alert into the Call Centre to “call back” the member and arrange immediate assistance.
4. Members will be able to lodge a claim on the app for various claim types:
5. The app has a built-in accident manager to assist the member to capture all the relevant information at the scene of the incident. This includes capturing third party details through the vehicle licence disk and driver’s licence disk scanning functionality, witness details, road conditions, geo-location, photos of the scene and more.
6. Vehicle and Motorcycle Pre-inspection – the member will be able to take photos of the vehicle/bike, scan the vehicle/bike license disk to capture the relevant details e.g. make, model and derivative as well as scanning the driver’s license disk to decrypt the driver’s details. The full pre-inspection detail will be date and time stamped and signed by the member (digitally) before sending it through to Insurance Boutique’s offices via email to assess.
7. Home Pre-inspection – the member will be able to take photos of the household items, per room and capture item values. The full pre-inspection detail will be sent through to Insurance Boutique’s offices via email to assess.
8. Document Vault - Members can capture a photo on any new assets that have been acquired as well as upload the receipt. Members can keep a copy of their ID/passport or any other personal documentation.
9. Actionable Push Notifications (APN) – push notifications for reminders and events scheduled in the Document Vault
10. Secure registration process with One Time Pin sent to the members’ phone.